Your Journey Begins Here

Last Updated: December 2024

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, request travel consultation, or contact us. This includes:

• Personal information (name, email, phone number)
• Travel preferences and requirements
• Payment information (processed securely by third-party providers)
• Communication records and feedback

2. How We Use Your Information

We use the information we collect to:

• Provide travel consultation and planning services
• Communicate with you about your travel plans
• Send you travel-related updates and offers (with consent)
• Improve our services and customer experience
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With travel service providers to fulfill your bookings
• With your explicit consent
• To comply with legal requirements
• To protect our rights and safety

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to access, update, or delete your personal information. You may also opt-out of marketing communications at any time.

6. Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or call +1 (212) 555-0147.

Last Updated: December 2024

1. Acceptance of Terms

By using Quest Travel Consulting services, you agree to be bound by these Terms of Service and all applicable laws and regulations.

2. Services Description

Quest Travel Consulting provides travel consultation, planning, and booking services. We act as intermediaries between clients and travel service providers.

3. Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Reviewing all travel documents and itineraries
• Obtaining necessary travel documents (passports, visas, etc.)
• Understanding cancellation and change policies
• Maintaining appropriate travel insurance

4. Payment Terms

Consultation fees are due upon service completion. Travel bookings require payment according to supplier terms. All payments are processed securely through verified payment processors.

5. Cancellation Policy

Cancellation terms vary by service provider. We will clearly communicate all applicable policies before booking confirmation. Consultation fees are non-refundable once services are rendered.

6. Limitation of Liability

Quest Travel Consulting acts as an agent for travel service providers. Our liability is limited to the consultation fees paid. We are not responsible for actions of third-party providers.

7. Dispute Resolution

Any disputes will be resolved through binding arbitration in New York, NY, under the rules of the American Arbitration Association.

8. Contact Information

For questions about these terms, contact us at [email protected] or +1 (212) 555-0147.

Last Updated: December 2024

Digital Millennium Copyright Act (DMCA) Policy

Quest Travel Consulting respects the intellectual property rights of others and expects our users to do the same.

Copyright Infringement Notification

If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please provide our DMCA Agent with the following information:

• A physical or electronic signature of the copyright owner or authorized representative
• Identification of the copyrighted work claimed to have been infringed
• Identification of the material that is claimed to be infringing
• Your contact information (address, telephone number, email)
• A statement of good faith belief that the use is not authorized
• A statement that the information is accurate and you are authorized to act

DMCA Agent Contact Information

DMCA Agent: Legal Department
Email: [email protected]
Address: 425 Park Avenue, Suite 2100, New York, NY 10022, USA
Phone: +1 (212) 555-0147

Counter-Notification

If you believe your content was removed in error, you may submit a counter-notification containing:

• Your physical or electronic signature
• Identification of the removed material and its location
• A statement under penalty of perjury that removal was a mistake
• Your contact information and consent to jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers of copyrighted material.

Last Updated: December 2024

General Data Protection Regulation (GDPR) Compliance

Quest Travel Consulting is committed to protecting your personal data and respecting your privacy rights under the GDPR.

Legal Basis for Processing

We process your personal data based on:

• Consent: When you explicitly agree to processing for specific purposes
• Contract: When processing is necessary to fulfill our travel services
• Legitimate Interest: For business operations and service improvement
• Legal Obligation: When required by law

Your GDPR Rights

Under GDPR, you have the following rights:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data
• Right to Restrict Processing: Request limitation of processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent at any time

Data Retention

We retain personal data only as long as necessary for the purposes outlined in our Privacy Policy or as required by law. Travel booking records are typically retained for 7 years for tax and legal compliance.

International Transfers

When we transfer data outside the EU, we ensure appropriate safeguards are in place, including adequacy decisions or standard contractual clauses.

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer:

Email: [email protected]
Address: 425 Park Avenue, Suite 2100, New York, NY 10022, USA
Phone: +1 (212) 555-0147

Supervisory Authority

You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not complied with GDPR requirements.

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